QK Accounts
Delete your QK Accounts app account
You can delete your account in the app, or ask us to do it using the form on this page.
In the app
Open the QK Accounts app, tap More, then Delete my account (under Account), enter your password and confirm. Your account is deleted straight away.
Without the app
Fill in the form below with the email address you use to sign in, or email accounts@qkaccounts.com from that address. We'll check the request comes from you, delete your account within 30 days and tell you when it's done.
What we delete and what we keep
- Deleted within 30 days: your app login and password, the phones and browsers set up to get notifications from us, and your account details that we have no legal duty to keep.
- Kept: accounting and tax records (for example accounts, returns, payroll and the documents behind them). UK law requires us to keep these, generally for at least six years after the end of the period they relate to. We then delete them.
See our privacy policy for more about how we use and keep your data.